111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life-threatening emergency, please dial 999.

Extended Hour Hubs offer pre-booked appointments for West London registered patients at evenings and weekends. There are 2 hubs in West London:

St Charles Centre for Health – Integrated Care Centre
Exmoor Street,
London,
W10 6DZ

The Violet Melchett Clinic – Integrated Care Centre
30 Flood Walk,
London,
SW3 5RR

The extended hours hubs will provide the following primary care medical services, as a minimum requirement:
– Clinical assessment, and treatment service to patients presenting with minor injuries and mild to moderate illnesses
– Self-care management information and advice
– Cervical screening and contraceptive services
– Childhood immunisations and vaccinations
– Wound Care

The following services will not be provided by the extended hours hub services:
– Patients who are identified with a potentially life threatening medical condition which is not suitable for primary care management must be immediately and safely transferred to the relevant urgent and emergency care service
– GP appointments relating to test results received
– Long term condition reviews and care plans
– Medication reviews

You will be able to access the HUBs services by asking your registered GP surgery or calling 111.