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Comments & Complaints

Comments & Suggestions

We hope you will discuss any problems relating to the running of the practice with the practice manager in the first instance. Please put any ideas or comments into the suggestion box found at reception, with your name, address and telephone number if you would like a direct response.

Complaints

Our complaints procedure is designed to make sure that we settle any complaints as quickly as possible. You can make a complaint either verbally or in writing. Please ask to speak to the practice manager should you wish to make a complaint in person.

We shall acknowledge your complaint within two working days and aim to have looked into your complaint within 10 working days. We shall then be in a position to offer you an explanation or a meeting with the people involved.

You can request a copy of our complaints procedure from reception.

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7 Stanhope Mews West, London, SW7 5RB
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Your Neighbourhood Professionals. Just a Click Away! Set up a lasting power of attorney before you lose capacity and it Need care but want to stay in your own home? Counselling: why wait for a NHS appointment? Contact a private counsellor today Pearl Pharmacy H & S Notary Practice Ltd BUPA Cromwell Hospital CosmeDocs Diverticular Disease Clinic Harley Street Psychologist Holland Park Dental Practice
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