By requesting a pin number for online prescriptions and appointment booking, you can now access your medical records online. To activate this setting, you can do one of two things. By visiting the surgery with a form of ID (passport/driving licence) and show this to a receptionist when requesting access, you can then request to have a detailed view of your medical records within the online facility.
Another way is to request online access via email at firstname.lastname@example.org. Please give us your name and date of birth and we will send you via SMS, details on how to register for online services. We may ask you another security question when required.
We would like to encourage patients to use online access to notes for copies of medical records, but understand that not all patients will have internet access or a printer. We can, therefore, arrange for you to have copies of your records which we can leave here at the surgery for you to collect. This may incur a charge and we will need ID when collecting at reception.
If you have queries regarding matters in your notes, please contact the surgery.